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- Absolutely zero
- Take weeks to return your emails
- No number to call available
- Do not understand the concept of customer service
- And the pram had a known fault of the frame
Avoid this business like the plague.
I purchased a Reef at the BPC expo Canberra. After approx 2 months of use the frame started to collapse. It took over 3 months of back and forth emails, they finally told me it needed to be sent back. They then deemed that by not folding it properly that is why it was faulty, despite the fact it is impossible to fold with the handle up. If they knew their own product they would know this. Anyway, my daughter is now 7 months, I haven't had a functioning pram for over 3 months, and I am $1000 in debt. AVOID.