When I lie the Pram back so it is completely flat there is a very hard piece of metal where bottom of babies back is, it is clearly uncomfortable for my baby. Is this normal?
Holly • 28 Aug 2022
Hi, Holly,
There should definitely NOT be a piece of metal or any protruding part on the surface where the baby lays- You might have a defective piece - I recommend not using it till you contact the seller and/or the brand's customer service and don't resolve this defect.
Your -very berry- Eli.