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Mamas&Papas Strada: There is a very hard piece of metal where the bottom of the baby's back is, is this normal?

Holly • 28 Aug 2022

When I lie the Pram back so it is completely flat there is a very hard piece of metal where bottom of babies back is, it is clearly uncomfortable for my baby. Is this normal?

Eli • 28 Aug 2022

Hi, Holly,

There should definitely NOT be a piece of metal or any protruding part on the surface where the baby lays- You might have a defective piece - I recommend not using it till you contact the seller and/or the brand's customer service and don't resolve this defect.

Your -very berry- Eli.

Now, this is your place to ask. I'm listening.