A stroller expert helps
Ask Eli
a stroller expert answers:

Where to buy a spare frame for my pram?

Tonie • 24 Jun 2021


Where can I buy the pram frame from because mine has snapped in half?

Eli • 25 Jun 2021

Hello, Tonie!

Well... You didn't specify which pram you meant. In any case, your following step should be contacting the seller/shop you bought your pram at. They should either help you claim your warranty or, if not covered anymore, help you by ordering the frame as a spare part for a fee.

You can also contact the manufacturing brand's customer service; they should point you in the right direction as well.

There's always one thing to point out. If your chassis snapped in half, is your pram safe enough to risk it again? It might be the quality might be lower than it should.

In any case, I humbly ask you to leave a review here on Strollberry to share your experience with the pram you own to help other mums and dads with their choice. Thank you!

Your -very berry- Eli.

Now, this is your place to ask. I'm listening.