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My stroller folds by itself, what to do?

sam • 18 May 2023

Hello,

I have a Be Cool Outback stroller, I use it with the crib for the little baby (1 month), every time I go down the stairs with the stroller after a step or two the stroller folds even though I make sure to hear the click when I open the stroller after folding, it's really scary and dangerous, I looked in the brochure the instructions and I didn't see how to lock the stroller so it won't fold, do you know please tell me how to do it?

Eli • 19 May 2023

Hi, sam,

If the stroller folds by itself, DON'T use it, it means something internal is broken, and it is NOT SAFE to be used. I would try to claim my warantym try to find a service, or just get a new stroller.

Your -very berry- Eli.

Now, this is your place to ask. I'm listening.