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Mamas&Papas Strada: The leg rest of my Strada is now not staying in the up position, what to do?

Kay • 01 Sep 2022

Hi,

The foot rest of my Strada is now not staying in the up position as soon as you move the pushchair or my son moves his leg it falls back down - how can I stop this happening as it has never happened before? Thank you

Eli • 01 Sep 2022

Hello, Kay,

You must have a faulty piece as that means the teeth holding the leg rest in the upper position are either broken or so loose it goes down with any kind of bump = strain. You cannot really correct this yourself so be sure to contact the customer service of the seller/distributor of this model around you - or with the M&P brand themselves. This should not happen if you, by any chance, did not damage that part by putting strong pressure on it.

Your -very berry- Eli.

Now, this is your place to ask. I'm listening.