Please can you help? Trying to attach the carrycot to the pram chassis but when we do so it is at a 45degree angle and not flat. Cannot fathom out what we are doing wrong. Any help would be greatly appreciated.
You are probably doing nothing wrong - I mean, if the bassinet clicks onto the chassis and you cannot take it off without pushing the side buttons, it is attached RIGHT. The only thing that is "wrong" but easily fixable is the angle, because, since the carrycot will also serve as a seat unit, it is probably just inclined a bit at this moment.
Just recline it, so tilt the angle by first pulling the lever in the back part (behind the pram's canopy) and adjust it to the lie-flat position. And you're done!
I include a picture from the Mothercare Journey stroller manual: