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Giordani Metropolitan Pro: My wheels won't unlock, what to do?

Ayse • 20 Feb 2022

Hello,

I bought this travel system and now my wheels when I lock them, they won’t unlock. How can I fix this? I paid 450€ for this pram and know I cannot use it as it became unsafe.

Eli • 20 Feb 2022

Hey, Ayse,

The only thing you can do here, except some cleaning and maintenance of your stroller - mainly some oiling (read more HERE), is to contact the seller of your stroller and claim your warranty. Also, you can try the manufacturer's, [[brand:giordani|Giordani]'s, customer service to get more info. We can't help more if we don't see, touch, understand the problem, so I am recommending what I would do in your place - calling the seller, asking for service or replacement.

Your -very berry- Eli.

Now, this is your place to ask. I'm listening.