How do I get in touch with Chicco? My Chicco Trolley Me stroller is really struggling with the tiny wheels and is dangerous near the roads or nearly tipping child out – it is only 6 weeks old and been used 5 times.
I am attaching the contact for Chicco here. You can try reaching out, and you cal also try to reach out to the seller you bought your stroller at.
However, the problem is, that as an ultracompact (read more about those here), this is definitely an occasional travel stroller suitable for smoother roads, malls, airports and holidays. I think they might just tell you the same - and as a true budget stroller, you cannot expect it to perform any good on gravel, stones, bumps, or even everyday rides.
My suggestion would be to use it for what it is really made, for the car and real occasional walks + traveling, and for everyday normal bumpy roads use, I would get something a bit larger, with a bit larger wheels and better suspension.
And remember, the more you'll save on the stroller's price, the fewer comfort features and quality materials it is going to have. You cannot expect a low-end stroller to be so small and also all-terrain.